Buyer Protection
We're committed to creating the Web's best Online store sourcing
marketplace. That's why we've enhanced our customer service pledge to
make it easier and more secure than ever to buy on Mvpondemand store..


Guaranteed Secure Payments on Every Order
    Your payment information is provided directly to PayPal (not to the seller). Mvpondemand store uses leading data

encryption and bank-level security to ensure your payment details are safe, protected, and out of harm's way from intruders.
    Your payment is not released to the seller until you confirm successful delivery of your order.

Refund if your item is not delivered or as described
    Buyers can open a "Return and Refund" request with a seller 5-90 days after the order has been dispatched.
    If the buyer and the seller cannot reach an agreement within 10 days, the case will automatically be escalated to

Mvpondemand Resolution Center.
    Mvpondemand Resolution Center will proactively mediate your dispute case and bring it to a swift conclusion.
    Mvpondemand  will offer a full refund in the event of the following outcome(s):

        You never received your item(s).
        You package has arrived damaged.
        You receive item(s) that are significantly different from what the seller advertised.
Buyer Protection after order confirmation
    If your order is confirmed and the payment has been released to the seller, and you have still not received the item(s)

or have problems with the item(s) you received, you will still have 30 days to open an after-sale dispute with Mvpondemand

store if you have not reached a solution with the seller.
    Mvpondemand store will help you negotiate with the seller, however, special items such as Wedding Dresses, Underwear,

Wigs, Jewelry as well as custom made item(s) and items that have been used or damaged cannot be returned. If you have

received this kind of item(s), you will need to open a dispute within 7 days of receiving it, otherwise your case will be


LEGAL DISCLAIMER: Mvpondemand store Buyer Protection Plus program is subject to our site's Terms of Use and Registration


The official rules will govern in the event of any conflict between our Buyer Protection Plus policy and our Terms of Use

and Registration Agreement.
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